Shipping policy

Shipping & Customization Information

At Custom Golf Bags USA, part of Custom Sports Group based in Queensland, Australia, we specialize in crafting premium custom sports products designed to elevate your game and style. Our product line includes golf bags, customized head covers, novelty head covers, ball markers, hats, sports bags, umbrellas, golf polos, vests, and hoodies. We proudly ship across the United States.

Custom Orders & Personalization

Production Timeframe
Every custom item is individually crafted to your specifications. Please allow up to 45 days for production and delivery to ensure superior quality and attention to detail.

Product Range
We offer a wide range of customizable products:

Golf Bags
Customized Golf Head Covers
Novelty Head Covers
Ball Markers
Hats
Sports Bags
Umbrellas
Golf Polos
Golf Vests
Hoodies

Shipping to the United States
Your order is shipped directly to you using FedEx International Services and Australia Post.

FedEx International Services (our primary carrier):

FedEx International Priority® (3–7 business days to major US cities)
FedEx International Economy® (3–9 business days)

Transit times may vary for regional and remote areas. Visit www.fedex.com for detailed transit information.

Australia Post International:
Delivery times and rates are calculated at checkout.

Shipping Costs
Online Store Purchases: Shipping costs are calculated individually based on the weight, size, and destination of your order. Shipping fees are not included in product prices.
Corporate & Bulk Orders: Shipping is included in the final quoted price for all corporate and bulk custom orders.

Express Shipping
For urgent needs, we offer express shipping via FedEx. Pricing is available upon request and depends on weight, location, and service level.
Contact us at info@cgbusa.com for personalized express shipping quotes.

Additional Information
Tracking: All orders include tracking for real-time updates from dispatch to delivery.
Delivery Partners: We primarily use FedEx and Australia Post for reliable service.
Customs, Duties & Tariffs: All orders are shipped from Australia. U.S. import duties, tariffs, and customs fees may apply on arrival and are the recipient’s responsibility. These charges are not included in our prices or shipping costs and are non-refundable.

For more details or questions, please contact us at info@cgbusa.com.